When they should reply by
That deadline hasn't passed yet. A reminder works best once it has.
Counted from the day they receive it. A deadline on a weekend or bank holiday moves to the next working day. They can extend by up to two more months for complex requests, if they tell you within the first month.
Before you send it
- Send it to the contact in their staff privacy notice, or to HR. Not to your line manager.
- Use your personal email, and keep the sent message. It's your proof of the date.
- Prefer post? Use a tracked or signed-for service and keep the receipt.
- Don't attach ID unless they ask for it. If they do, send only what they need.
- No reply after a month? Send the reminder, then use their complaints process, then the ICO.
General information, not legal advice. If you're in a dispute with your employer, consider speaking to a solicitor, your union or Acas.